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Term and Conditions, Klarna

Standard terms of sale for consumer purchases of goods over the Internet

Table of Contents:


1. The Agreement

2. The parties

3. Prices

4. The conclusion of the agreement

5. Order Confirmation

6. Payment

7. Delivery etc.

8. The risk of the item

9. Undo

10. Obligation to investigate

11. Complaint in the absence and deadline for reporting claims in the event of delay

12. Buyer's rights in the event of delay

13. Buyer's rights in the event of deficiency

14. The seller's rights in the event of the buyer's default

15. Warranty

16. Personal Information

17. Conflict Resolution

18. Source list


This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet. Consumer purchases here mean the sale of goods to a consumer who does not primarily act as part of a business activity, and when the seller acts in a business activity with the sale of goods over the Internet. The contract is drawn up and recommended used by the Consumer Ombudsman.

Consumer purchases over the Internet are mainly regulated by the Agreements Act, the Consumer Purchases Act, the Marketing Act, the Undertaking Act and the Ecommerce Act, and these laws give consumers basic rights. The terms of the contract are not to be construed as a limitation of statutory rights, but constitute the principal rights and obligations of the parties to the trade. The seller may choose to offer the buyer better terms than stated in these terms of sale.

In cases where the contract does not directly provide the solution to a problem, the contract must be completed with relevant legal provisions.

1. The Agreement

The agreement between the buyer and the seller consists of the information the seller gives about the purchase in the order solution in the online store (including information on the nature, quantity, quality, other characteristics, price and delivery conditions), any direct correspondence between the parties (e.g. e-mail) and these terms of sale.

In the event of a conflict between the information the seller has given about the purchase in the ordering solution in the online store, direct correspondence between the parties and the terms of the sales terms, direct correspondence between the parties and the information given in the ordering solution precedes the conditions of sale, unless it is contrary to binding legislation.

2. The parties
Seller Company Name: Attitude Aviation AS
Contact address: Uthaug 18, 4050 Sola, Norway
Phone number: +4741323803
Number: 914414032

The buyer is the person who makes the order.

3. Prices

The prices, which are stated in the online store, include VAT.

Information on the total costs the buyer must pay, including all fees (VAT, customs duties, etc.) and delivery costs (freight, postage, invoice fee, packaging etc.) and specification of the individual elements of the total price, are given in the ordering solution before ordering is made. (Goods deliveries to Svalbard or Jan Mayen shall be sold without the addition of value added tax. (1)

4. Entering into an agreement

The agreement is binding on both parties when the buyer's order is received by the seller.

However, one party is not bound by the agreement if there is a typo or typo in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such a mistake.

5. Order Confirmation

Once the seller has received the buyer's order, the seller must confirm the order without undue delay by sending an order confirmation to the buyer.

It is recommended that the buyer check that the order confirmation matches the order in terms of quantity, item type, price, etc. If there is no agreement between the order and the order confirmation, the buyer should contact the seller as soon as possible.

6. Payment

The seller may claim payment for the item from the time it is shipped from the seller to the buyer.

If the buyer uses a credit card (2) or debit card (3) in payment, the seller can reserve the purchase price on the card at the time of order for up to 4 days from the order. (4)

When paying by credit card, the Credit Purchase Act, etc. come into use. (5)

If the seller offers post-invoicing, the invoice shall be issued to the buyer upon shipment of the goods. The due date shall be set at a minimum of 14 days from the buyer receiving the shipment.

If the seller has a special need to claim a down payment from the buyer, for example in the case of a purchase of goods, the seller may demand this.

Buyers under the age of 18 can only pay directly upon the seller's delivery of the goods or upon delivery of the goods by mail order. (6)

7. Delivery etc.

Delivery of the goods from the seller to the buyer takes place in the manner, at the place and at the time specified in the order solution in the online store.

If delivery time is not stated in the ordering solution, the seller shall deliver the goods to the buyer within a reasonable time and no later than 30 days after the order from the customer. Should the seller make sure the item is seen